It takes a surprisingly long time (5-10 sec) for me to upload a featured image and for the featured image’s thumbnail to appear on the “featured image” box on the right after I press “set featured image”. This has been happening for a few weeks now and is extremely frustrating.
It doesn’t seem to be my DSL connection’s or my host provider’s fault, since my two other wordpress sites hosted there work fine, and featured images are uploaded almost immediately. The image size I prefer is usually around 1000x500px.
Any ideas why this might be happening?
Hello,
This issue is usually caused by plugins or the system status parameters not being set properly (or at all) or both. Please disable all plugins except visual composer, clear cache and reset cdn files. Then please use this guide to increase the system status parameters: https://forum.tagdiv.com/system-status-parameters-guide/
Thank you!
Hi, I’ve been having this problem again for some time now. I increased status parameters, disabled all plugins, checked the system status in the theme panel, but nothing seems to work.
Uploading a 750x500px image with your theme takes about 12 seconds. I tested it with a wp default theme, Twenty Seventeen, and it works fine. Upload takes 2 seconds.
Is there a way to speed up backend with your theme?
Hello George_D,
Check your system status parameters to be increased according to our documentation from here -> https://forum.tagdiv.com/system-status-parameters-guide/ Also, check with your dedicated server to have all the settings right setup because might appears some errors from your server. In terms of the theme, everything should work as expected.
Thanks for your understanding!
Hello George_D,
Please send us an email at contact@tagdiv.com with your log-in information so we can take a closer look at it. Provide there the link to this topic so we can quickly identify you.
Thanks for your understanding!
