Vimeo Video playlist not working with restricted privacy setting on one website

Posted in: Newspaper
Post count: 17

Hi,

In this page: https://the.chronicleproject.com/meditation-the-path-of-the-buddha/

The video playlist is not working, you can see just under the playlist that the video embed of talk5 video is perfectly working, and you do not see it in the playlist.

Could you please help us fix that ?

I am thinking it is because of the privacy settings : https://www.screencast.com/t/8HtI1ysD

The embed from wordpress for the talk 5 is able to fetch information but your playlist is not able.

Thank you

Post count: 22421

Hello,
You will have to make the video public if the video player is to be able to grab it. Please change the privacy settings for the video
Thank you!

Post count: 17

Thank you for your answer, I do understand it works if we do that, but we have a lot of videos, already with privacy settings. And since the wordpress embed is able to fetch the thumbnail even with the privacy settings, it would be very helpful if you playlist could do the same.
Any chance you could have a fix for that ?

Thank you,

Post count: 20688

Hi,

Unfortunately the theme can not display videos that are not set to public, since it does not have access to get the respective video – https://www.screencast.com/t/G90qNtzC Maybe you can find a way in your vimeo account settings to bulk edit your videos if there are many of them and change them all, or by groups to public. You could try the organizer tool from vimeo, maybe it is what you need – https://vimeo.com/tools or search for a different solution online.

Thank you for understanding!

Post count: 17

but the video has all the privacy settings to allow them to play on our website: https://www.screencast.com/t/8HtI1ysD
Wordpress is able to play it, even your playlist is able to play it AFTER I changed temporarily the settings to public, then refresh the page then back to private.The behavior is that the videos have the privacy settings to prevent them for playing in other websites, but the privacy settings allow the video to be played on our website.

I am asking that you consider fixing your theme so it behaves like WordPress. It probably has to do with the way you are fetching the thumbnails.

Best,
Francoise

Post count: 20688

Hi,

Unfortunately the theme was not tested in this regard with all the privacy settings and domain exceptions from vimeo. I will add this on the development list and the developers will look into it, but I can not promise anything or provide a date as to when exactly a solution for this will be implemented. Try maybe to set only the videos you want to use in your playlist to public for now.

Thank you for understanding!

Post count: 17

Thank you Simion.

We found that if we temporarily put the settings to public, refresh the page with the playlist, then put back the privacy as we want it, it works. It is just long, so we hope you can have that fix in the future.

Best,
Francoise

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