Hello guys, are u fine?
I dont know whats happened but my footer got disappear.
Could you guys help me with that, please?
Ive tried to turn off, save and turn on again but nothing happened.
The website url is: fequimfar.com.br
Thank you!
Hello,
If the footer is on in the theme panel: https://www.screencast.com/t/K50B42eR and it still does not show up, then it could be a plugin that affects the footer.
Please disable all plugins except visual composer, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.
Thank you!
Hello Bog, are u fine?
Thank you for your reply.
Look, i tried almost everything that u said, turn off all plugins, cache (cdn i dont use), I dont have custom code and the footer wanst came back, dont show up for us…
About the child theme, we do use it but if i desable then, ill mess the thing up with the website.
Have we another option to work it on?
Thank you.
Hello,
You should only disable it as a test to see if it affects the footer or not. Not definitively. If the child theme does not affect the footer then Please contact us on our email address at contact@tagdiv.com and provide a link to your site and wp-admin (login information and admin rights) so we can login and investigate. Please also include a link to this topic so we can trace the email.
Thank you!
Okay, ill make a test as u said đ
Nothing happened, my friend =\
What do we do to fix it?
Thank youu!
Ok,
Please contact us on our email address at contact@tagdiv.com and provide a link to your site and wp-admin (login information and admin rights) so we can login and investigate. Please also include a link to this topic so we can trace the email.
Thank you!
We fixed already, Bogdan, thank you mate!
Glad it worked out!
Best of luck on your project and have a nice day!
