I am running Newspaper 7.7 and Social Counter version 4.1.
I have set up:
Facebook
Twitter
instagram
All are working except Facebook. it is pointed to the correct Facebook ID as when the Widget is click it does take me to the correct page. I am logged into Facebook but it does not matter. It does not show the Like Count.
Also, the Widget does not change form from one to the next style as indicated in the videos. it stay in the style selected on set up and does not alter, giving that fancy moving look.
Hello,
This could be a plugin conflict so please disable all plugins except visual composer, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.
Also make sure your facebook page is public so the counter can pull the like number. Please use this guide to properly set up the facebook counter: https://forum.tagdiv.com/tagdiv-social-counter-tutorial/
Thank you!
I was under the impression that only the Facebook ID was required to get the Facebook functionality to work. I watched the tutorials and that was the impression I was left with. The Pages are all Public and have been up for years and can be seen when the appropriate link is clicked-even when logged out of Facebook-demonstrating that they are public.
I have completely blown out the site a few times and each time the same result for anything related to Facebook. All other social platforms work perfectly.
I loaded a default demo fro NewsPaper, installed only the Two Plugins on the Theme Panel-Visual Composer and Social Counter- and still no joy.
Has there been an update to Facebook that broke the Social Counter plugin?
Social Counter – My Facebook not working too , anybody helps me!!
Facebook is not working. Please advise. Clearing cache does not work. There are no other Plugins. Others are now stating the same issues.
@both
Please provide a link to your site so I can inspect the counter
https://forum.tagdiv.com/tagdiv-social-counter-tutorial/
Make sure you have the app id , app secret key and access token set up.
Thank you!
