Posted in: Newspaper
Post count: 17
Mar 9, 2017 at 5:17 pm
Hi.
We have an issue regarding WordPress comments. When an user tries to comment, it is not possible. They fill all the mandatory fields but when pressing “submit”, it appears a red sentence saying “Please enter your comment”. You can see it here: https://www.screencast.com/t/9PYVpDOGzB4M
We have tried clearing cache but it doesn’t work.
What can we do?
Thanks!
Post count: 22421
Mar 10, 2017 at 9:55 am
Hello,
This could be a plugin conflict so please disable all plugins except visual composer, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.
Thank you!
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