Bug

Posted in: Newspaper
Post count: 42

Hi. I found some bug. When page is loading I see scroll to right:
1.https://ibb.co/eXCnWF
2.https://ibb.co/bUKZBF
How can I fix it?
domain: https://ratatum.com/

  • This topic was modified 9 years by Zakkery.
  • This topic was modified 9 years by Zakkery.
Post count: 23312

Hello Zakkery,

I have inspected your website and I did not saw any problems with your site. It seems to work as expected. Most likely, was a cache issue and now works fine. However, try to remove all of the caches, purge CDN files and check the results.

Thanks for your understanding!

Post count: 42

ok, then open please this page via mobile https://ratatum.com/idei-dlja-manikjura-vesna-leto-2017/ and slide post from right to left

  • This reply was modified 9 years by Zakkery.
Post count: 9544

If you have content with fixed width wider than mobile layout, it may cause layout to break if not set as responsive.

Post count: 42

About mobile – thx, I will fix it. But what about first bug?
The problem is: This bug is not always visible. To find it – need click somw poata for a few minutes sometimes, and sometimes a few seconds. And after few secont (5-30 sec) he disappears. Checked for 3 different PCs in Google Chrome – but bug was always there!
I made video with bug. http://dropmefiles.com/cFGps
And the real problem is: I think that bug do negatively Affects the ranking in Google

Post count: 23312

Hello Zakkery,

Unfortunately, I did not saw any problems at your website, sorry! Above, I saw that you have added an image and not a video. Try to make a video to capture the error for a better understanding. After this, if you are using some untested plugins, you should disable all of them, leave just Visual Composer to active, clear all your caches and install only the plugins that come bundled with the theme packet and rule out any conflicting plugins.

Thanks for the message!

Post count: 42
Post count: 23312

Hello Zakkery,

Unfortunately, I cannot access any video. It is an empty link. You can use the Jing tool to capture your video.

Thanks for your understanding!

Post count: 42

Post count: 20688

Hi,

This is a strange issue that is for sure. I have spent some time on your website and I have seen it happen. It is only present for a few seconds then it disappears, but after some scrolling on the page it happens again.
My suggestion would be to disable all your plugins except the ones bundled with the theme, remove any modification inserted in theme panel custom code sections or added to the theme files, then clear any caching you have installed. Basically you need to return the theme to the default state and use only the latest version of the plugins from the theme package, so you can then identify the possible cause. This is not a bug probably, as we haven’t had any other similar problems reported or seen this happen before, and most likely it is caused by a plugin.

Thanks

Post count: 42

The problem is in plugin AddThis.
Looks like there is some CSS conflict on pages. https://www.screencast.com/t/FyA9OxuBaiUX
Can u help we with this?

Post count: 20688

Hi,

Maybe you can configure the plugin it from the settings rearding positioning, to stop causing this issue. At the moment it seems to work properly on desktop and mobile
https://www.screencast.com/t/k7JPBMf5
I could not give you a code that will stop this from happening on all levels, and also keep the theme and plugin functionality unaffected.
You could search for another plugins that have these capabilities and try them, maybe other plugins will work properly and not interfere with the website and cause problems.

Thanks

Post count: 42

Haw I can set content as responsive?

Post count: 42

If you have content with fixed width wider than mobile layout, it may cause layout to break if not set as responsive.
What u mean: ‘set as responsive’?
I just have photo on posts. And 50% of all posts with bug!

  • This reply was modified 9 years by Zakkery.
Post count: 20688

Hi,

The theme is already responsive and will adapt to every device screen sizes. Exceptions can happen if you insert fixed sized elements in the post content, in which case the theme may not resize it accordingly. I have inspected some of your posts, but I do not see any problems with the content.

Thanks

Post count: 42

I guess I fix it.
1) I was instal new version of TD mobile theme plugin (1.0 to 1.1)
2) I was dellet ADDTHIS plugin. But I was dellet him before and it dont realy helps. But this time all ok.
But now I have a new quastion: is’t possible to add some new social share buttons for VK.com and OK.ru? Its realy popular sites in Russia, Ukraine, Belarus e.t.c

This is really important, because with addthis plugin I had 350 shares per 72 hours and 100 folovers. And 80% – its VK.com and OK.ru

  • This reply was modified 9 years by Zakkery.
Post count: 1341

Используйте кнопки шаринга от Яндекса:
https://forum.tagdiv.com/topic/how-to-add-a-vk-sharing-button-on-your-posts/#post-143261

Post count: 20688

Hi,

If that particular plugin did not work properly it does not mean that you cannot try other similar sharing plugins. Maybe you will find one that does not create unexpected problems on your website. Or try the solution from the topic provided by Edward.

Thanks

Post count: 42

Thx Edward! But what about image share button? Ist possible to made it some how?

Post count: 20688

Hi,

That solution is an example about how to add that social button with your post sharing options. For sharing particular images inside the post it would be best to look for a plugin maybe. You can always search the forum for more useful information and solutions that could be helpful for you.

Thanks

Post count: 42

Thanks all for help! Maybe you can help me with last problem…
The bug is: I have 2 different mobile posts style.
1st style without Adv, but have image lightbox.
https://ibb.co/mPOPJQ
https://ibb.co/hA0zk5
2nd style with Adv. and without image lightbox.
Posts can switch they style. Today 1st, tomorrow 2nt style.
https://ibb.co/cpwYCk
https://ibb.co/j7WN55
The real problem is advertisement.
15k users/day and 65%-70% are from mobile and desktop.
I have pretty much 1st style posts (30%-50%), so I loose money.

Post count: 20688

Hi,

It seems that maybe you have the mobile theme plugin activated, and it is not functioning properly for some reason. That is why there are two versions of styles displayed. If the plugin is active, there should be only version displayed on mobile devices, the mobile version. The mobile theme does not have the lightbox feature also.
You could simply deactivate the mobile theme from the plugins section, this is an optional plugin. The theme is fully responsive and will adapt by default for best results on all devices. Then you will always have the same content and style from desktop displayed, and the lightbox feature.

Thanks

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