Hello,
My site is http://www.videosupporters.com
1.
If I use the “Search function” (at the top right of the screen) and type “chants”, it appears the 2 videos.
However, if I use the option “Select a Category”, it doesn´t appear these 2 videos.
So, what should I do in order to correct this bug?
Note: obviously, these 2 videos have the tag “chants”.
2.
As you could see when using the “Search function”, it doesn´t exist a featured image, because when I create these 2 posts it doesn´t appear automatically any feature image – can you explain me why?
Thanks.
Best regards.
Hello,
1. This is a strange issue as a post that belong to the category should be present in the category archive as well. Please make sure these 2 posts are published properly and re-save the settings.
2. The featured image will be automatically grabbed from the post if it is set to a video format and you add a featured video. But the featured image field must be empty before you add the video. If you added the video with an existing featured image and then deleted the featured image, then the you will have to remove and re-add the video.
Thank you!
Hello,
The problem remains – for example, see my last post “Entrance of the teams at Botafogo vs Colo Colo – Copa Libertadores – 01.02.2017”.
In my channel of Youtube and in my Facebook page the featured image appears correctly, and this problem only appeared when I made the update of the theme (last week).
Can you help me, please?
Note: I did the suggestions that you made in your last answer, but it didn´t work.
Thanks.
Hello PedroMiguelMoreira,
Please send us an email at cotnact@tagdiv.com with your log-in information (wp-admin) so we can further inspect it closer your setup page. Also, provide there more details about your problem because I do not exactly understand what’s your real problem. Provide the link to this topic so we can quickly identify you.
Thanks for your understanding!
Hello,
Check your email, please (I just send you an email).
Thanks.
