The Social Counter is not working after an update
I have purged the cache
When I click Facebook Access Token Get Access Token it just says ‘Please wait…’
But nothing happens
I also have the same problem, the facebook social counter goes out at 0.
Hello meathead and johndaygo92,
There seems to be an issue with the access token in the current version of the social counter.
Please download this version: http://cdn.tagdiv.com/wp-content/uploads/2017/03/td-social-counter.zip
And very important: clear all your caching including the browser cache. Example for chrome: https://www.screencast.com/t/f9Q66lPx1fY
Now the access token should work as before.
Hope this helps and let us know how it goes!
Thank you!
Here it updates the access token now but still showing “0” inside the Counters Front-End Box for Facebook Likes (cleared all cache). Tested multiple browsers.
I followed Catalins instructions, but still get the ‘Please wait…’ message?
Hello,
Please contact us via email at contact@tagdiv.com and provide a link to your site and wp-admin so we can login and investigate. Please also include a link to this topic.
Thank you!
Did all that, it gets the token now but still the conunter shows 0
heres the website: e-logistyczny.pl
Everything is up to date.
Is there a solution for this problem already? I can’t get the token either!
Hello Achim,
Please send us an email at cotact@tagdiv.com with your log-in information (wp-admin) so we can further inspect it closer your setup page. Provide there the link to this topic so we can easily identify you.
Thanks for the message!
