Hi,
we are very happy with your theme, thank you.
One thing that is bugging for us is to serve our website on https.
Your theme is serving outside vimeo image with http instead of https in playlist shortcode (the main preview image is OK), causing the page that have the playlist video shortcode to not be secure: https://www.chronicleproject.com/interview-with-tulku-thondup-rinpoche/
Some users complaints that they cannot access the page because it is unsecure (note they coud change their setting sin firefox, but it is long to answer all the users).
Could you let me know, where in your code I can change the http for https For the video thumbnail:
<div id=”td_vimeo_playlist_video” class=”td_playlist_clickable “> <div class=”td_video_thumb”>
</div>
Thank you for your support,
francoise
Hello fguyaux,
I have inspected your website and I saw that you are using an old theme version. Please try to update it to the latest one and then send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further inspect it closer your setup page. Provide there the link to this topic so we can easily identify you.
Thanks for your understanding!
Hi,
thank you for your quick answer. We will update the template on our next maintenance on the website and we will follow-up on this point after that. I am travelling for a while and will do that when I am back.
Best,
Francoise
I encounter the same problem with the thumb-images in the video player.
Your player, for example, embed the following image: http://img.youtube.com/vi/WXWf8VYutm8/default.jpg
But https://img.youtube.com/vi/WXWf8VYutm8/default.jpg also works.
Mabey you can fix this, so the pages with this video player don’t give a security alert.
Thanks.
Hello ahavahel,
Provide your website and also, more details about your problem so I will be able to provide a more accurate response.
Thanks for the message!
I have the exact same issue. Just updated from 7.4 to 7.8.1 and unfortunately this did not resolve the issue. The thumbs on the video’s are loaded from http://img.youtube instead of https://img.youtube thereby breaking my SSL security.
http://img.youtube.com/vi/pmPoaM8PqxU/default.jpg’. This content should also be served over HTTPS.
How did you guys resolve this?
Hello Magistar,
Please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further inspect it closer your setup page. Provide there the link to this topic and specify your problem so we can quickly identify you.
Thanks for the message!
Problem is solved thanks to the great support!
Hi, I still have the problem – do I only need to update the theme or should I do something else too ?
Thank you
Hello fguyaux,
You should update your theme via FTP, clear all your caches and check the results. If the problem is still there, you should send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further inspect it closer your setup page. Provide there the link to this topic so we can quickly identify you.
Thanks for the message!
