Social Counters not working and duplicate pop up image

Posted in: Newspaper
Post count: 20
3btest
#173658
May 22, 2017 at 3:30 am

Hi, this is my web site
http://www.badmintonplanet.com/
I have 2 questions:
1. However, both my top and bottom social counters are not working, can you please help? The facebook, Youtube and Google+ are showing zero users.
2. I have installed a Fancybox plugin for all my post, such as this http://www.badmintonplanet.com/2017-sudirman-cup/10166-malaysias-sudirman-cup-squad-relax-beach.html
If you click on the top image, there will be 2 pop up, how can I disable the original pop up? (the one in the background).
The reason why I installed the Fancybox pop-up was, because if I don’t install it, when user click on the image below,they will be sent directly to http://www.badmintonplanet.com/wp-content/uploads/2017/05/05-20-2017-badminton-news-malaysian-sudirman-cup.jpg, which took user’s attention from the page.

Please help!
Thanks!

Post count: 20688
Simion C.
#173849
May 22, 2017 at 2:01 pm

Hi,

1. Please follow this tutorial carefully and configure the social counter properly
– https://forum.tagdiv.com/tagdiv-social-counter-tutorial-2/
The information you entered in the social counter for these socials does not seem to be valid
– https://www.screencast.com/t/Lb6f51oT
– https://www.screencast.com/t/16LnZwf9

2. You can enable or disable the modal image feature generally in the theme panel, or for each image in particular – https://forum.tagdiv.com/modal-window/
This will open images inside the post in a lightbox if enabled.

Thanks

Post count: 20
3btest
#173998
May 23, 2017 at 6:18 am

I followed the instruction carefully, Still not able to get Facebook social counter to work.

  • This reply was modified 9 years by 3btest.
Post count: 20
3btest
#174003
May 23, 2017 at 7:19 am

I downloaded this, http://cdn.tagdiv.com/wp-content/uploads/2017/03/td-social-counter.zip, but it still not working, and showing Version 4.1. Even Facebook counter on your demo are not working. Please provide the latest td-social-counter plugin.

Post count: 20688
Simion C.
#174080
May 23, 2017 at 12:46 pm

Hi,

Please send us an email at contact@tagdiv.com and provide admin login information so we can take a look. Leave the social counter configured with your data. Also paste a link to this topic so we can identify you.

Thanks

Post count: 20
3btest
#174196
May 23, 2017 at 8:14 pm

it’s fixed. thx

Post count: 1
LIMIT8
#174199
May 23, 2017 at 8:26 pm

Hi there,

We have the same problem with FB counter showing ‘0’ likes. Here is the site: http://50.116.64.47/~rottingp/

Will send you login information.

Thanks in advance for the prompt reply.

Elena

  • This reply was modified 9 years by LIMIT8.
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