Cannot activate theme… I have more than one installation

Posted in: Newspaper
Post count: 4

Hi, I purchased and used the theme on several sites.
I cannot activate it as it is always tries to create a new account but obviously cannot use the same username/email address again.
Please advise,
Thank you,
Sandor

Post count: 20688

Hi,

The theme can only be activated on a single end website, according to the Envato license policy – https://themeforest.net/licenses/standard
The theme cannot be used on 2 separate websites with separate content, but it can be used on a sub-domain for testing or part of the same site, this is allowed with the same license.
Please correct me if I misunderstand.

Thanks

Post count: 4

Hi,
I purchased this theme 12 times already.
I’m not using the theme more than one sites.

I’d like to activate them but at the moment I don’t know if the activation code has been used or not. Anyway during activation process the first screen is fine with the purchase code, but after that the only option is to create a new username and password and as soon as I try to do this a warning is coming up so this email/username is already in use.

Thank you,
Sandor Gera

Post count: 20688

Hi,

Please try to activate the other theme licenses manually like this
https://www.screencast.com/t/y9OSLcsc
https://www.screencast.com/t/AEKaTQM0
The registration data used on the first theme activation, is to be used for that key only. For the others try the manual activation method.

Thanks

Post count: 4

Hi,
Thank you, I followed the manual registration steps BUT…

What should I see after a successful activation? (I just got the same form back again… without actual success)
How can I check which code was used and where?
Is there an option to DEactivate?

Thank you,
Sandor

Post count: 20688

Hi,

You can check the theme system status information
https://www.screencast.com/t/8coxDDvbGuZ
There you will see the registration key used as well as the option to reset the key.

Thanks

Post count: 4

Hi,

Yes, that’s fine. If I would know where I used them.
Also it seems to be indifferent what code I try to activate as it is not activating at all. Always got back to the same screen on manual activation.

Also the online code generator shows (used 2 times) on codes I’ve never used.
How can we check if a code is used and where it was used.
Thank you,
Sandor

Post count: 20688

Hi,

Please contact us by email at contact@tagdiv.com and explain the problem you are having activating the theme. Provide your website where the activation issue is happening and admin login information. Also paste a link to this topic in your email.

Thanks

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