Hi guys,
we have a problem with the presenting of single images – maybe after the update to v8. Alle images are shown to big, there is no any more the caption (images without text) and the image link is not working – after a click on the image it is referring to itself. In the settings of newspaper everything is correct: add caption box is active, a link is added to the image…
Please for example see the website (scroll down to the end of the page with the four images):
or also here (Unterkunfts-Tipps für Brügge).
Thanks for your support – the images are linked with booking.com – so it`s loosing revenue for us 😉
Michael
Hello freshmademedia,
I have inspected your website and your single images seems to be right displayed, as you can see here -> https://www.screencast.com/t/2ZCTrqiy All of these are displayed on full row because you have selected the row (1/1 layout like this -> https://www.screencast.com/t/yifmaV2s3mUY) If you want to setup your single images to have other characteristics, you should check the TD Composer settings, like this -> https://www.screencast.com/t/T1pFcGzQ6lR
Hope this helps!
Thanks for your understanding!
Hi Catalin,
soory, this answer is not satisfying – maybe there was a misunderstanding: I built up the website with the Visual Composer which was added/included in your Newspaper theme. All the rows and columns are correct defined by using the Visual Composer, single images were presented in columns with added capture text – I fear that your now launched TagDiv Composer is concurrency with the Visual Composer and destroying the original VC-layout after the update to the present newspaper version. I want to use the Visual Composer further – so please give me a tipp how to manage it…
See here screenshots of the VC-panel…
With best regards…
Michael
Hello freshmademedia,
Please keep in mind that our TD Composer does not destroy your homepage layout if in the past you have used the Visual Composer. First of all, please keep in mind that it is not recommended to be used both page builders simultaneously because might appear some conflicts, sorry! Notice that the TD Composer will recognize the Visual Composer shortcodes and the page which was created with VC should be right displayed on the front page if you will enable the TD Composer. Also, we do not recommend to edit this page with TD Composer if it was made with Visual Composer. You should make a similar page (recreate it by TD Composer from scratch) if you want to achieve best theme results. Also, for more information about the transition between two-page builders, please check the useful guide here -> https://forum.tagdiv.com/visual-composer-tagdiv-composer-transition/
Also, if you do not like to use TD Composer, you can disable it and continue to use only the Visual Composer but please notice that in the future, we will release new features exclusively on our page builder.
Thanks for your understanding!
Okay, I understand and disabled the TG Composer – now the website is again okay…but just to say: I didnt use the TG Composer - but the plugin was activated automatically...didnt you check before launching the TD Composer occurring problems with the VC Composer?
A Tipp for the future: Please give to your clients an information in advance if you update the theme and you introduce a new plugin which will be automatically installed and also activated. It`s the second time in my case, that you change something in the theme and after an unknow time I checked that the website is not running well due to a new plugin launched by you.
Your theme is (fortunately) so powerfull, that not every client can check every function if it it`s running really well after an update by you…
With best regards, thanks for suppport
Michael
Hello freshmademedia,
Sorry for this inconvenient, but please notice that each of our updates is announced on our Theme Forest page and each change can be found in our changelog here -> https://www.screencast.com/t/1q8kTXNNU -> https://www.screencast.com/t/1q8kTXNNU Please notice that you cannot make the theme update if you do not want to do this. Notice that’s your choice. Before each update, you can check our changelog because there you will see what kind of changes have been done in that update and then, it depends on you if you want to update your theme or do not.
Thanks for your understanding!
