How to fix VC error in site – tdcomposer crashes currently active site

Posted in: Newspaper
Post count: 8

Is there someone who can help? I have 2 months of support left, and site at Edmondactive.com is currently active with visitors and site configuration is not right and no visual composer whether VC or TD composer works. When I uploaded the TD Composer it completely crashed the site and when I removed the plugin, the configuration became off.

Post count: 23312

Hello easherri,

I have inspected your website and I did not saw any problem with it. Also, I noticed that you are not using the latest theme version -> https://www.screencast.com/t/3NkKTGHA. Did you downgrade the theme to this version? If you want to achieve best theme results, you should update the theme to the latest theme version (v8) via FTP way because this is the surest method in this regard. For more information about the transition between these two-page builders, please check the following tutorial here -> https://forum.tagdiv.com/visual-composer-tagdiv-composer-transition/

Thanks for your understanding!

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