Our menus are not working with mobile

Posted in: Newspaper
Post count: 23
txtfox
#177553
Jun 8, 2017 at 9:38 pm

Our menus are not working with mobile. Also how do we get sticky menu for the TopMenu.

Post count: 22421
Bogdan B.
#177613
Jun 9, 2017 at 10:43 am

Hello,

The top menu cannot be sticky. It does not share the main menu functionality to scroll with the content.

As for the mobile menu, it is probably a plugin conflict so please disable all plugins except the page builder, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.

Thank you!

Post count: 23
txtfox
#177707
Jun 9, 2017 at 5:48 pm

Ok can we disable the theme menu and use a diff menu plugin?

Post count: 23
txtfox
#177723
Jun 9, 2017 at 8:22 pm

https://www.screencast.com/t/jS5ncduNBo

The menu isnt functioning correctly. We are using Hero Menu plugin. How do we disable the theme menu [ it slows the site as well]

ojewish.com

try it on mobile

Post count: 22421
Bogdan B.
#177907
Jun 12, 2017 at 9:45 am

Hello,

Sorry but we have not tested any menu plugins with our theme so I cannot say for sure if one will work to completely replace the theme menu.

Thanks

Post count: 23
txtfox
#178347
Jun 13, 2017 at 8:48 pm

We tried that to no avail.

Disabled all as you said.

We are using Ubermenu. We need to just get rid of the theme menu as it still shows.

Here is the screenshot

https://www.screencast.com/t/ainWhHbyuM

Please help

Post count: 22421
Bogdan B.
#178405
Jun 14, 2017 at 9:52 am

Hello,

If you want to remove the mobile menu completely, you can do it from here:
https://www.screencast.com/t/xs0A0VGNO

Thanks

Post count: 13
Miriam65
#303460
Jul 3, 2019 at 9:06 pm

Hi,

The sticky menu is disabled but still appears when I scroll down the page. How can I get it fixed?

Thanks

Post count: 20685
Simion C.
#303532
Jul 4, 2019 at 10:36 am

Hi,


@Miriam65 The quickest way for a more accurate answer is to try and provide a link to the website and as many details as possible.

So for example are you using a predefined header template? – http://prntscr.com/oae4m9
In this case the sticky mode can be disabled from the theme panel
– http://prntscr.com/oae6vd

If you are using a cloud header template, then begin by editing the template with the composer. You have to remove the elements that are set to appear when the header is sticky.
Edit the header and activate the sticky mode – http://prntscr.com/njdq41 then remove all the elements that are in sticky mode. The same for the mobile sticky mode.
You can edit the header in all it’s stages, default desktop + sticky desktop, and also default mobile + sticky mobile – http://prntscr.com/oae9en (note that the enable /disable option is only for showing the sticky version in the composer edit screen)

Let me know if you have more questions.

Thanks

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