Hello,
I have installed WC Vendors 1.9.11 and Newspaper 7.7
I have a issue with the shop page. I can see the products but can’t see the title and description of the shop.
Can you tell me wich is the problem? Are no compatible this theme with WC Vendors plugin?
Thanks.
Hello,
Please check your theme panel under the plugins section and you will see the list of tested and recommended plugins: https://www.screencast.com/t/Ovbv8t2tEZ
WC vendors is not among the tested and recommended plugins so we cannot guarantee it’s functionality.
For an online store we recommend Woocommerce.
Thank you!
Hello,
We work with Woocommerce too, but we have installed WC Vendors to add it multivendor functionality. These plugins work together.
I understand they work together but we only tested one, mainly Woocommerce. I cannot say for sure about WC Vendors. Try it out but if you encounter problems we will not be able to help as plugin implementation is not part of the theme support.
Thank you for your understanding.
Hello,
I understand that you don’t have to help me with the plugin WC Vendors, but the problem is about the visualization of title and description when your theme is active. If I active another Woo Commerce’s compatible theme they show ok. I think this is a incompatibility of the theme.
I understand what you mean, but please bear in mind that we are paying for your technical support, so it is not enough for us with your superficial answer.
There is a minimum that we can expect and it is that you ensure us, at least, that you check the problem and try to fix it.
I hope, you check and try to repair it, and then give us a feed back to allow us to continue.
Please do not give up and try to support us making any test.
Best Regards
Hello,
I understand the issue perfectly and yes, it is a compatibility between the theme and the plugin you use, but plugin implementation is not part of the theme support.
We cannot make the theme compatible with every plugin out there. The only tested, recommended and supported plugins are found in the plugins section of the theme:
https://www.screencast.com/t/PyXp2KY7R
In good will though, I will try to help if it’s a simple css issue if you provide a link to your site so I can see the issue.
Thanks.
Hello,
how can I send you a private post with access to the site?
You can do it via email at contact@tagdiv.com
Please also post a link to this topic so we can identify you.
Thanks.
