I thought there has live support. but my all expectation wrong.i just buy newamag and mistakenly click on install by you. and you know you guys take my money ever i didn’t give you my cpanel details .but u know that file .zip file download from you that can’t install also. I paid $49+$50 but still, i didn’t get nothing .and customer support in comments wow . why we cant send u the personal message . now i want share with u my cpanel details so how i can share in comments box?
Did you try to install the theme zip and not the ‘all files’ zip which won’t work?
Did you try install via FTP if your system times out or has permissions issue?
You are able to send login info to their contact@tagdiv.com email, and have been for many years now, to not post sensitive info here.
Don’t worry … TagDiv does great job helping folks. Hang in there! 🙂
( I don’t work here. )
