Problems with update: Blank screen

Posted in: Newspaper
Post count: 26
ebeltjed
#1793
Nov 6, 2013 at 2:50 pm

I have some problems with updating the theme. when I update the following files:

– header.php

and files in includes/app/shortcodes/
td_block1.php
td_block2.php
td_block3.php
td_block4.php
td_block5.php
td_slide_big.php
td_slide.php

When I update one of more of these files the whole site will be blank, and also the admin area. Even when i putt all plugins off. What is the cause?

Another problem is that when I want to add a featured image, the search function for images doesn’t work anymore.

Can you give me a fix for both problems? Thanks

  • This topic was modified 12 years by ebeltjed.
  • This topic was modified 12 years by ebeltjed.
Post count: 3343
Marius
#1837
Nov 7, 2013 at 1:16 pm

Hello,
What version do you have? We want to release the next update in 1-2 days that have the search function in images fixed.

Do you mean when you make the update(using the patch) you site become blank.
Please give us you site URL or access to your wordpress to take a look. Send via email at contact@tagdiv.com

Thanks

Post count: 26
ebeltjed
#1858
Nov 7, 2013 at 3:06 pm

Yes that is happening.. I’ve send you an e-mail.

Post count: 26
ebeltjed
#3537
Dec 17, 2013 at 7:17 pm

In new version it is fixed..

Post count: 3343
Marius
#3549
Dec 18, 2013 at 9:19 am

Hello, Yes the search function is fixed.

Thanks

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