Fresh install and TagDiv Composer shows blank page

Posted in: Newspaper
Post count: 3

Nothing shows up when I edit a newly created page. The option to “ADD ELEMENT” appears on the left side. The right side is blank. Nothing happens when I add a block.

Came across a post that required to update the php.ini

WTF? Just bought this and I have to hack wordpress to make it work?

Post count: 20688

Hi,

This is not hacking, it simply requires adjusting some WordPress and server parameters for better performance. That is the guide that you should follow, and make the necessary modifications to the mentioned parameters.
You can ask your hosting provider to help you, as they may have a recommended method of doing the needed modifications.

Thanks

Post count: 3

It isn’t better performance. It doesn’t work period. If it was working but was slow, then I understand your argument. But it doesn’t work out of the box and I need to make server modifications just to get it to run normally.

Please advise how to get a refund

Post count: 20688

Hi,

The WordPress and server parameters mentioned are essential to the full functionality of the theme and plugins. These are necessary not just for the theme, but in general.
Not having the values as recommended is usually the reason for the theme and plugins not working as intended. But there could be other reasons as well.
If you have followed the guide, and the composer is still not working properly, try deactivating all your other plugins, and test again. Could be a plugin conflict.
You can request a refund as well if you are not satisfied with the theme. We will approve it as soon as possible
https://themeforest.net/refund_requests/new

Thanks

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