Dear Support Team, i was trying to create a page and in some point i am trying to set a single post with author profile but the theme isn’t allowing me to do this. each time i am clicking on row (red color) its merging every part of my page into one column and most importantly i can’t see the whole block list or about us etc option from page builder…please help me out. thanks.
Hello arolee,
Ensure that you are using the latest theme version installed via FTP way and also, check the system status parameters to be according to our documentation here -> https://forum.tagdiv.com/system-status-parameters-guide/ If the problem is still there, you should provide some useful screenshots with the issues so I can try to identify it at your website. Also, if you need more assistance in this regard, you should send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further inspect it closer your setup page. Very important is to use only our tested plugins. Otherwise, if you are using some untested plugins, notice that all of these might interact with the theme core files and causes a lot of unknown issues.
Thanks for your understanding!
