i contact WPBakery Support after Visual Composer Update keep crashing my website

Posted in: Newspaper
Post count: 6
francedream
#182615
Jul 11, 2017 at 1:23 am

i contact WPBakery Support after Visual Composer Update keep crashing my website !
on this websites am using Newspaper 8 and Visual Composer.
this what after Visual Composer support are saying !

WPBakery Support –

The issue can occur if get_row_css_class or add_shortcode_param was used in the theme. These functions were deprecated in past and your theme is still using it. You can contact the theme author to get rid of these from the theme so that the issue will be fixed at your end.

how can fix !

Post count: 23312
Catalin
#182666
Jul 11, 2017 at 11:15 am

Hello francedeam,

Please notice that you have to use only the Visual Composer version which comes bundled with our theme packet and not another version of it, right? This plugin was tested with our theme and should work as expected with it. To be sure that you are using the right plugin version, you should download the new theme version from theme forest and make a new fresh install via FTP, clear all the caches and check the results.

Thanks for your understanding!

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