Hi,
I am trying to change the header option from Newspaper theme panel, but when I click on save button it’s only showing loading animation. Please check screenshot and let me know. Thanks. 🙂
Screenshot : https://prnt.sc/fvn07e
Hi,
Please check the theme system status and make modifications to the parameters mentioned in this guide, if necessary
– https://forum.tagdiv.com/system-status-parameters-guide/
If these WordPress and server parameters are set according to the recommended values, this will ensure the best functionality of the theme and plugins.
You can ask your host to make the changes for you, as they may have a preferred method in this matter.
Thanks
Changed all parameters but still cant able to save any changes please see screenshot https://snag.gy/pYxZPI.jpg
Hi,
It could be that the theme request is being blocked by a security plugin, or firewall on the server. Check this topic for more information and possible solution
– https://forum.tagdiv.com/topic/cant-save-theme-options-2/
Thanks
getting this error in console- Failed to load resource: the server responded with a status of 403 () /wp-admin/admin-ajax.php?td_theme_name=Newspaper&v=8.0
and our server side guys replied me that-
‘Which file I need to unblock. I couldn’t find any block for any of the files under the domain”
Please tell me the issue?
Hi,
That is the process that is being blocked, the one you mention. The server is blocking the theme access to the admin-ajax.php. There could be a firewall or security implementation that denies the request.
Thanks
