Category with Lots of Sub Category are not showing

Posted in: Newspaper
Post count: 14

I have a category called “Places” with lots of sub category. The sub categories are cities. I want to create a mega menu on it but the category is not showing.

Here’s the screenshot below:

Category

I also noticed that the category is not showing Under LAYOUT SETTINGS >> CATEGORIES >> Per category settings

Here’s the screenshot:

Category

Post count: 20688

Hi,

This is an unusual problem. The theme panel as well as the mega-menu category selection seem to be missing all the sub-categories as well, not just the parent category you mention.
Check if these categories are displaying in the category screen
https://www.screencast.com/t/mRdk6L49
What you could try is to deactivate all your plugins as a test, except the ones you have installed from the theme package, and clear any caching installed. Then see if anything changed.

Thanks

Post count: 14

Hi,

Yes, the category is displaying in the category screen. In fact it can be seen when I create a menu as shown in my previous post.

Only that I can’t select it as a mega menu because it’s not there.

I already disabled all the plugins to no avail.

I suspect because I added a lot of sub categories on this category named “Places”

Post count: 14

Hi Simion,

I confirmed that the vast list of categories is the cause of not showing the category to be created as Mega Menu.

I have 1,634 sub category under Places category. Try adding at least 1,347 sub category in Places category. When go to appearance >> menu, the click drop down list to “Make this a category mega menu” and you won’t see the Places category.

I hope you can fix this ASAP.

Thanks

Post count: 20688

Hi,

Yes that is a huge number of sub-categories to have. If I understand correctly you have 1.634 sub-categories assigned to the parent category. The mega-menu has a limit of 30 sub-categories set in order to be easy to use. A mega menu may not be appropriate to use with such a large number of categories.
I cannot test this, I would have to create too many categories to recreate the issue. Maybe you could create a parent category with a few sub-categories and use that as a mega-menu.

Thanks

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