Problem with single image dimensions

Posted in: Newspaper
Post count: 6

Hi,
When we were using the version with visual composer, we could add an image with “single image”, choose 3d shadow and that image was displayed responsively inside a column with no problem. Now with the new editor, if you do the same, image is displayed bigger than it should like 120% zoomed (image size:cover or full height or Auto). Box style:3d shadow with previus selections works fine. Now If you change image size to Contain, image is displayed corrent but box style is broken.

Regards
George

Post count: 23312

Hello geo782,

Please provide an example of this issue and also, provide your live URL website so I can take a closer look at it and also, so I will be able to provide a more accurate response. First of all, ensure that you are using the latest theme version and only the required plugins which come bundled with the theme core files. Clear all the caches and check the results.

Thanks for your understanding!

Post count: 6

Hello Catalin,
Thanks for the reply. You can go to medicalmagazine.gr homepage and see the banners at the bottom of page and the banner at right sidebar, right now their size is set to “contain”. As i told you in previous post, if you change image settings to “Cover”, images are zoomed and left-right side of picture is not visible. Version is updated with files downloaded yesterday from themeforest. Update done with envato install manager and then by overwriting files with unzip. Cache was disabled and cleared. Visual Composer is disabled. Home page is recreated with new editor. I will disable more plugins tonight and reply.

  • This reply was modified 9 years by geo782.
Post count: 20688

Hi,

If you still have problems with the images, please send us an email at contact@tagdiv.com and provide admin login information so we can inspect the issue with the image element. Also paste a link to this topic in your email.

Thanks

Post count: 6

Hi,
Sent you an email with details

Thanks

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