tagdiv elements have all dissapeared

Posted in: Newspaper
Post count: 58

Hi, I accidently unistalled visual composer and when I reinstalled it, all the tagdiv elements are missing. The website still works, but when I go to edit the homepage, before I saw bg slider box etc which I could edit. Now I just see code.

any ideas?

thanks

Post count: 23312

Hello nomoretechno

Please update the theme to the latest theme version via FTP way and install only the plugins that come bundled with the theme core files and check the results. Should work as expected. Most likely, you have removed the Visual cOmposer and when you re-install it again, you have installed the 5.2 version of it which was not tested with the theme and that’s why you have had this error. Now, the theme is fully compatible with this version and that’s why you should update it. Clear all the caches and check the results.

Thanks for the message!

Post count: 58

install newspaper 8? Can this not be done within wordpress?

I went from newspaper 4 to 6 and that caused all sorts of problem.

do you offer an upgrade sevrice?

Post count: 23312

Hello nomoretechno,

You should install it via FTP way because this is the surest method in this case. Notice that we recommend doing a full backup to your database for each theme update.

Hope this helps!

Thanks for the message!

Post count: 58

I really don’t want to upgrade the theme and so many things went wrong last time.

will not be easier to reinstall an old version of visual composer? If so, which version came with newspaper 7?

thanks

Post count: 23312

Hi nomoretechno,

I’m sorry for this but please notice that you will have to check our changelog list because there you will see all of our versions and what kind of VC version was used in them, like this -> https://themeforest.net/item/newspaper/5489609
Please keep in mind that we do not recommend to use an older version of theme because you will not bring the best theme results, sorry! Notice that our theme is in a continuous development and you should keep up the steps with the latest version of it. Make a full backup to your database and then, remove the old theme, download the latest theme version for Theme Forest and install it via FTP way because this is the surest method in this case. After this, you should begin to recreate your website because the 8 version of Newspaper is different than 6 version of it.

Thanks for your understanding!

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