When creating a ‘Column Text’ in the front end editor, clicking ‘Edit Content’ no longer loads the editor box pop-up. We’ve troubleshooted any possible issue on our end (pop-up blocker, browser compatibility, etc.).
Anyone else having this issue? Solution?
Thank you!
Hi,
Please check the theme system status and make modifications to the parameters mentioned in this guide, if necessary
– https://forum.tagdiv.com/system-status-parameters-guide/
This might be the cause for the theme and plugins to not function properly. It could also be a plugin conflict. Try as a test to temporarily disable all plugins except the tagDiv composer and theme plugins and clear any caching installed. Then test to see if it works as intended.
Thanks
I have this same issue. My system status is all green.
The Edit Content link just brings up a popup that shows the loading symbol and never loads the editor. I also have an issue when pasting HTML into the Raw HTML element. It just won’t work. It won’t save the HTML I put in.
Disabling all my plugins isn’t a good option for me, since this is a production site. I’ve been using Newspaper for a long time now, but with version 8 and this new page builder, I’ve been having nothing but problems.
I also can’t afford to lose any of the plugins I have if there is a conflict. I never had a conflict with Newspaper 7.
What is going on with this?
I disabled all plugins, except for Tag Div Composer, and had the same problem. I updated the Newspaper from 8 to 8.1 and installed the new Tag Div Composer plugin with it. Now when I go to edit any page with the composer, I get a white screen.
Hi,
If the theme system status is properly set, there should be no problem of this kind. The tagDiv composer is fully tested and created specially for this theme.
Do not try to edit pages created with Visual composer, this can result in problems. Create new pages and edit them with this editor and everything should work as intended.
If you already tried and there is still a problem, please send us an email at contact@tagdiv.com and provide admin login information, so we can take a look.
Also paste a link to this topic in your email.
Thanks
I tried using composer on new pages, and still get the white screen. Newspaper 8.0 was working (except the column text editor) but 8.1 is broken, and I can’t upgrade my production site.
I sent an email to contact@tagdiv.com. Thanks for the reply.
I’m not sure how the white screen was fixed… It didn’t fix when I upgraded to 8.1, and then it was fixed the next day.
But as far as the Edit Content not working, it was a problem with the .htaccess file in the wp-content folder. I commented out the stuff in there, but I don’t know if that is safe.
I commented this out:
#<FilesMatch “\.(?i:php)$”>
# <IfModule !mod_authz_core.c>
# Order allow,deny
# Deny from all
# </IfModule>
# <IfModule mod_authz_core.c>
# Require all denied
# </IfModule>
#</FilesMatch>
And now it works. But I don’t know why I would need to do this. Is there a safer way to handle this?
Hi,
From what I found online, the directive mod_authz_core and Require all denied unconditionally denies access for everyone
– https://httpd.apache.org/docs/current/mod/mod_authz_core.html
This condition may have been added there by the hosting provider, maybe you could contact them and explain the situation. They might have a solution as to change the condition. It might have been added there for a reason.
Thanks
Ok, thank you for the reply. It might have been added by a security plugin we’d used in the past.
