Good Afternoon – I am a first time user of newspaper and tried my best to dig up a solution to this on my own.
I created a website: http://listeniowa.com
The pages are trying to load an asset: http://192.168.0.208/wp_011_test_demos/wp-content/uploads/2017/05/4.jpg I don’t even see the folder …/wp_011_test_demos/… in my FTP so I jump to http://listeniowa.com/wp-content/uploads/2017 and there is no folder 05 in it. I created it and then created file 4.jpg to try and fix the issue. It’s still not working.
Can you tell me how to resolve the issue? This is the only asset that is not loading. I never intended to have a file called 4.jpg ever. I assumed it was part of the theme but am not able to resolve it. The site looks fine without this file and I’m not sure why it’s so persistent to try and load it. Load times are 9 seconds+ which, as you can imagine, is an issue for the end user.
Thank you
Ben
It’s a known bug in one of the demos, where I think it’s a background image you need to delete from the setup in theme panel – but not sure where.
Sorry, don’t work here, but you’re not first with the issue — basically a background image is in there for the demo, but doesn’t work on your actual site (not YOUR fault).
Hi,
Please check in the Theme panel->Background sections
– https://www.screencast.com/t/ugDW0rwtD
Remove or replace any image you find there.
Thanks
Simion, Chris, thank you for the help.
Once I deleted the files out of there, saved, cleared browser, retested, it still shows the error: GET http://192.168.0.208/wp_011_test_demos/wp-content/uploads/2017/05/4.jpg net::ERR_CONNECTION_TIMED_OUT
So I tried to replace the file with my same background from the first of the three sections, Theme background, into the second section, Mobile menu/search background, and third section, Sign in/Join background.
The error received now is new but similar: Failed to load resource: net::ERR_CONNECTION_TIMED_OUT 4.jpg (notice no URL info in front of the file name)
In both instances, it’s still taking >7 seconds to display the error. I don’t think this resolved the issue.
I replied on the thread. Please review. Thank you kindly for the suggestion!
Hi,
Please send us an email at contact@tagdiv.com and provide admin login information so we can take a look. Paste a link to this topic in your email.
Thanks
Sent. I missed your last reply until now. Thank you!
Replied via email!
Many thanks for your time, Alin & Simion. I am noticing ZERO performance issues at this time. This is outstanding. We went from over 10 seconds page load time to 1.4 seconds.
Faith has been restored! Much respect to the tagdiv team. Please feel free to lock this post or mark it resolved, if desired.
Ben
