Visual composer dont respond

Posted in: Newspaper
Post count: 26
correiodoporto
#189068
Aug 16, 2017 at 10:16 pm

Good afternoon,

I need your help. I have a website “correiodoporto.com” in which I use your Newspaper 6 theme with the visual composer plugin.

It was working fine and I was very pleased but now when I enter the session “Paginas” -> HomePage -> the visual composer does not open the layout of the site where you can enter blocks.
Always loading loading.

I urgently need to insert a new block and I can not.
Image:http://www.correiodoporto.pt/wp-content/uploads/Captura-de-ecrã-2017-08-16-às-20.13.23.png

Thank you
Helder Miranda

Post count: 20688
Simion C.
#189113
Aug 17, 2017 at 9:55 am

Hi,

Please check the theme system status section and make modifications to the WordPress and server parameters mentioned in this guide, if necessary
– https://forum.tagdiv.com/system-status-parameters-guide/
You can ask your hosting provider to make them for you if needed. This could be the cause for the issue.

Thanks

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