Widget Image Link Not working

Posted in: Newspaper
Post count: 41
ringstonmedia
#189251
Aug 18, 2017 at 5:25 am

I am using the Single Image widget on our homepage, and linked it to another page on our site. It was working fine until the last update, not the link is not working. I checked the widget settings, and all seems correct. Any help would be appreciated.

Post count: 20688
Simion C.
#189317
Aug 18, 2017 at 11:05 am

Hi,

Please provide a link to your website where this is happening, so we can inspect it. I have tested the single image element with a custom link set, and it is working properly.

Thanks

Post count: 41
ringstonmedia
#189370
Aug 18, 2017 at 4:02 pm

You can view the image at metroairportnews.com, the cover of the newspaper should link to our current issue download page.

Post count: 20688
Simion C.
#189568
Aug 21, 2017 at 8:49 am

Hi,

I have inspected the single image from the sidebar with the newspaper, but it doesn’t seem to contain a link
– https://www.screencast.com/t/BwK4RhKXlhJh
Please make sure the single image has a proper link added to it
– https://www.screencast.com/t/teaq5dt1yF
If you use Visual composer, please deactivate the tagDiv composer, in some cases issues can happen when both editors are active.

Thanks

Post count: 41
ringstonmedia
#189689
Aug 21, 2017 at 3:08 pm

Hi, I noticed that as well, but I have the url added to the image. It was working prior to the most recent upgrade. I can send you login credential privately if you would like to see for yourself.

Post count: 20688
Simion C.
#189816
Aug 22, 2017 at 8:04 am

Hi,

Please check in the plugins section and deactivate the tagDiv composer, and clear any caching installed. Then check if the link is set and working properly. Let us know the results.

Thanks

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