Newspaper support

Posted in: Newspaper
Post count: 50
D Dev
#189746
Aug 21, 2017 at 6:08 pm

I have brought the Newspaper theme with Regular License with extended support. After the support period is over if I do not renew will I,
i) Be able to update to the latest version of Newspaper?
ii) Be able to access the Newspaper support forum (at least read existing posts if not post any query)?

Also what the price of extending support for the theme?

Post count: 22421
Bogdan B.
#189830
Aug 22, 2017 at 8:43 am

Hello,

You will have access to the theme updates and the theme support as we have not made any restrictions yet for expired support periods.

Thanks

Post count: 50
D Dev
#190571
Aug 27, 2017 at 9:40 pm

Thanks. Can you tell what benefits do customers get who buy extended support?

Post count: 22421
Bogdan B.
#190681
Aug 28, 2017 at 1:26 pm

They will still have support for when we implement restrictions for the expired periods 🙂

Users that do not extend their support period will only benefit from theme updates but they will no longer receive theme support, meaning answers from us. We have not implemented this yet, but it is planned for the future.

Thanks.

Post count: 50
D Dev
#190738
Aug 28, 2017 at 4:37 pm

Thanks 🙂

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