Hi,
I’ve been trying to send emails from the site but get the following error message. And also get error message stating unable to send mails while signing up as new user.
“Test Message Sent
The result was:
bool(false)
The full debugging output is shown below:
object(PHPMailer)#739 (76) {
[“Version”]=>
string(6) “5.2.22”
[“Priority”]=>
NULL
[“CharSet”]=>
string(5) “UTF-8”
[“ContentType”]=>
string(10) “text/plain”
[“Encoding”]=>
string(4) “7bit”
[“ErrorInfo”]=>
string(638) “The following From address failed: support@answersby.com : MAIL FROM command failed,Authentication Required. Learn more at
https://support.google.com/mail/?p=WantAuthError 188sm5791238pgd.20 – gsmtp
,530,5.5.1SMTP server error: MAIL FROM command failed Detail: Authentication Required. Learn more at
https://support.google.com/mail/?p=WantAuthError 188sm5791238pgd.20 – gsmtp
SMTP code: 530 Additional SMTP info: 5.5.1SMTP server error: MAIL FROM command failed Detail: Authentication Required. Learn more at
https://support.google.com/mail/?p=WantAuthError 188sm5791238pgd.20 – gsmtp
SMTP code: 530 Additional SMTP info: 5.5.1”
[“From”]=>
string(21) “support@answersby.com”
[“FromName”]=>
string(17) “AnswersBy support”
[“Sender”]=>
string(0) “”
[“ReturnPath”]=>
string(0) “”
[“Subject”]=>
string(63) “WP Mail SMTP: Test mail to vishnuprakash.a@sutherlandglobal.com”
[“Body”]=>
string(68) “This is a test email generated by the WP Mail SMTP WordPress plugin.”
[“AltBody”]=>
string(0) “”
[“Ical”]=>
string(0) “”
[“MIMEBody”:protected]=>
string(69) “This is a test email generated by the WP Mail SMTP WordPress plugin.
”
[“MIMEHeader”:protected]=>
string(395) “Date: Tue, 29 Aug 2017 19:35:44 +0000
To: vishnuprakash.a@sutherlandglobal.com
From: AnswersBy support
Subject: WP Mail SMTP: Test mail to vishnuprakash.a@sutherlandglobal.com
Message-ID: <61716cf89477db026f2a7a83fce15072@mypremiumsupport.com>
X-Mailer: PHPMailer 5.2.22 (https://github.com/PHPMailer/PHPMailer)
MIME-Version: 1.0
Content-Type: text/plain; charset=UTF-8
”
[“mailHeader”:protected]=>
string(0) “”
[“WordWrap”]=>
int(0)
[“Mailer”]=>
string(4) “smtp”
[“Sendmail”]=>
string(18) “/usr/sbin/sendmail”
[“UseSendmailOptions”]=>
bool(true)
[“PluginDir”]=>
string(0) “”
[“ConfirmReadingTo”]=>
string(0) “”
[“Hostname”]=>
string(0) “”
[“MessageID”]=>
string(0) “”
[“MessageDate”]=>
string(31) “Tue, 29 Aug 2017 19:35:44 +0000”
[“Host”]=>
string(14) “smtp.gmail.com”
[“Port”]=>
string(3) “465”
[“Helo”]=>
string(0) “”
[“SMTPSecure”]=>
string(3) “ssl”
[“SMTPAutoTLS”]=>
bool(true)
[“SMTPAuth”]=>
bool(false)
[“SMTPOptions”]=>
array(0) {
}
[“Username”]=>
string(0) “”
[“Password”]=>
string(0) “”
[“AuthType”]=>
string(0) “”
[“Realm”]=>
string(0) “”
[“Workstation”]=>
string(0) “”
[“Timeout”]=>
int(300)
[“SMTPDebug”]=>
bool(true)
[“Debugoutput”]=>
string(4) “echo”
[“SMTPKeepAlive”]=>
bool(false)
[“SingleTo”]=>
bool(false)
[“SingleToArray”]=>
array(0) {
}
[“do_verp”]=>
bool(false)
[“AllowEmpty”]=>
bool(false)
[“LE”]=>
string(1) ”
”
[“DKIM_selector”]=>
string(0) “”
[“DKIM_identity”]=>
string(0) “”
[“DKIM_passphrase”]=>
string(0) “”
[“DKIM_domain”]=>
string(0) “”
[“DKIM_private”]=>
string(0) “”
[“DKIM_private_string”]=>
string(0) “”
[“action_function”]=>
string(0) “”
[“XMailer”]=>
string(0) “”
[“smtp”:protected]=>
object(SMTP)#851 (14) {
[“Version”]=>
string(6) “5.2.22”
[“SMTP_PORT”]=>
int(25)
[“CRLF”]=>
string(2) ”
”
[“do_debug”]=>
bool(true)
[“Debugoutput”]=>
string(4) “echo”
[“do_verp”]=>
bool(false)
[“Timeout”]=>
int(300)
[“Timelimit”]=>
int(300)
[“smtp_transaction_id_patterns”:protected]=>
array(3) {
[“exim”]=>
string(21) “/[0-9]{3} OK id=(.*)/”
[“sendmail”]=>
string(29) “/[0-9]{3} 2.0.0 (.*) Message/”
[“postfix”]=>
string(35) “/[0-9]{3} 2.0.0 Ok: queued as (.*)/”
}
[“smtp_conn”:protected]=>
resource(308) of type (stream)
[“error”:protected]=>
array(4) {
[“error”]=>
string(24) “MAIL FROM command failed”
[“detail”]=>
string(118) “Authentication Required. Learn more at
https://support.google.com/mail/?p=WantAuthError 188sm5791238pgd.20 – gsmtp
”
[“smtp_code”]=>
string(3) “530”
[“smtp_code_ex”]=>
string(5) “5.5.1”
}
[“helo_rply”:protected]=>
string(222) “250-smtp.gmail.com at your service, [40.83.185.163]
250-SIZE 35882577
250-8BITMIME
250-AUTH LOGIN PLAIN XOAUTH2 PLAIN-CLIENTTOKEN OAUTHBEARER XOAUTH
250-ENHANCEDSTATUSCODES
250-PIPELINING
250-CHUNKING
250 SMTPUTF8
”
[“server_caps”:protected]=>
array(8) {
[“EHLO”]=>
string(14) “smtp.gmail.com”
[“SIZE”]=>
string(8) “35882577”
[“8BITMIME”]=>
bool(true)
[“AUTH”]=>
array(6) {
[0]=>
string(5) “LOGIN”
[1]=>
string(5) “PLAIN”
[2]=>
string(7) “XOAUTH2”
[3]=>
string(17) “PLAIN-CLIENTTOKEN”
[4]=>
string(11) “OAUTHBEARER”
[5]=>
string(6) “XOAUTH”
}
[“ENHANCEDSTATUSCODES”]=>
bool(true)
[“PIPELINING”]=>
bool(true)
[“CHUNKING”]=>
bool(true)
[“SMTPUTF8”]=>
bool(true)
}
[“last_reply”:protected]=>
string(138) “530-5.5.1 Authentication Required. Learn more at
530 5.5.1 https://support.google.com/mail/?p=WantAuthError 188sm5791238pgd.20 – gsmtp
”
}
[“to”:protected]=>
array(1) {
[0]=>
array(2) {
[0]=>
string(36) “vishnuprakash.a@sutherlandglobal.com”
[1]=>
string(0) “”
}
}
[“cc”:protected]=>
array(0) {
}
[“bcc”:protected]=>
array(0) {
}
[“ReplyTo”:protected]=>
array(0) {
}
[“all_recipients”:protected]=>
array(1) {
[“vishnuprakash.a@sutherlandglobal.com”]=>
bool(true)
}
[“RecipientsQueue”:protected]=>
array(0) {
}
[“ReplyToQueue”:protected]=>
array(0) {
}
[“attachment”:protected]=>
array(0) {
}
[“CustomHeader”:protected]=>
array(0) {
}
[“lastMessageID”:protected]=>
string(55) “<61716cf89477db026f2a7a83fce15072@mypremiumsupport.com>”
[“message_type”:protected]=>
string(5) “plain”
[“boundary”:protected]=>
array(3) {
[1]=>
string(35) “b1_61716cf89477db026f2a7a83fce15072”
[2]=>
string(35) “b2_61716cf89477db026f2a7a83fce15072”
[3]=>
string(35) “b3_61716cf89477db026f2a7a83fce15072”
}
[“language”:protected]=>
array(19) {
[“authenticate”]=>
string(35) “SMTP Error: Could not authenticate.”
[“connect_host”]=>
string(43) “SMTP Error: Could not connect to SMTP host.”
[“data_not_accepted”]=>
string(30) “SMTP Error: data not accepted.”
[“empty_message”]=>
string(18) “Message body empty”
[“encoding”]=>
string(18) “Unknown encoding: ”
[“execute”]=>
string(19) “Could not execute: ”
[“file_access”]=>
string(23) “Could not access file: ”
[“file_open”]=>
string(33) “File Error: Could not open file: ”
[“from_failed”]=>
string(35) “The following From address failed: ”
[“instantiate”]=>
string(36) “Could not instantiate mail function.”
[“invalid_address”]=>
string(17) “Invalid address: ”
[“mailer_not_supported”]=>
string(25) ” mailer is not supported.”
[“provide_address”]=>
string(54) “You must provide at least one recipient email address.”
[“recipients_failed”]=>
string(45) “SMTP Error: The following recipients failed: ”
[“signing”]=>
string(15) “Signing Error: ”
[“smtp_connect_failed”]=>
string(22) “SMTP connect() failed.”
[“smtp_error”]=>
string(19) “SMTP server error: ”
[“variable_set”]=>
string(30) “Cannot set or reset variable: ”
[“extension_missing”]=>
string(19) “Extension missing: ”
}
[“error_count”:protected]=>
int(3)
[“sign_cert_file”:protected]=>
string(0) “”
[“sign_key_file”:protected]=>
string(0) “”
[“sign_extracerts_file”:protected]=>
string(0) “”
[“sign_key_pass”:protected]=>
string(0) “”
[“exceptions”:protected]=>
bool(true)
[“uniqueid”:protected]=>
string(32) “61716cf89477db026f2a7a83fce15072”
}
The SMTP debugging output is shown below:
2017-08-29 19:35:44 Connection: opening to ssl://smtp.gmail.com:465, timeout=300, options=array (
)
2017-08-29 19:35:45 Connection: opened
2017-08-29 19:35:45 SMTP -> get_lines(): $data is “”
2017-08-29 19:35:45 SMTP -> get_lines(): $str is “220 smtp.gmail.com ESMTP 188sm5791238pgd.20 – gsmtp
”
2017-08-29 19:35:45 SERVER -> CLIENT: 220 smtp.gmail.com ESMTP 188sm5791238pgd.20 – gsmtp
2017-08-29 19:35:45 CLIENT -> SERVER: EHLO mypremiumsupport.com
2017-08-29 19:35:45 SMTP -> get_lines(): $data is “”
2017-08-29 19:35:45 SMTP -> get_lines(): $str is “250-smtp.gmail.com at your service, [40.83.185.163]
”
2017-08-29 19:35:45 SMTP -> get_lines(): $data is “250-smtp.gmail.com at your service, [40.83.185.163]
”
2017-08-29 19:35:45 SMTP -> get_lines(): $str is “250-SIZE 35882577
”
2017-08-29 19:35:45 SMTP -> get_lines(): $data is “250-smtp.gmail.com at your service, [40.83.185.163]
250-SIZE 35882577
”
2017-08-29 19:35:45 SMTP -> get_lines(): $str is “250-8BITMIME
”
2017-08-29 19:35:45 SMTP -> get_lines(): $data is “250-smtp.gmail.com at your service, [40.83.185.163]
250-SIZE 35882577
250-8BITMIME
”
2017-08-29 19:35:45 SMTP -> get_lines(): $str is “250-AUTH LOGIN PLAIN XOAUTH2 PLAIN-CLIENTTOKEN OAUTHBEARER XOAUTH
”
2017-08-29 19:35:45 SMTP -> get_lines(): $data is “250-smtp.gmail.com at your service, [40.83.185.163]
250-SIZE 35882577
250-8BITMIME
250-AUTH LOGIN PLAIN XOAUTH2 PLAIN-CLIENTTOKEN OAUTHBEARER XOAUTH
”
2017-08-29 19:35:45 SMTP -> get_lines(): $str is “250-ENHANCEDSTATUSCODES
”
2017-08-29 19:35:45 SMTP -> get_lines(): $data is “250-smtp.gmail.com at your service, [40.83.185.163]
250-SIZE 35882577
250-8BITMIME
250-AUTH LOGIN PLAIN XOAUTH2 PLAIN-CLIENTTOKEN OAUTHBEARER XOAUTH
250-ENHANCEDSTATUSCODES
”
2017-08-29 19:35:45 SMTP -> get_lines(): $str is “250-PIPELINING
”
2017-08-29 19:35:45 SMTP -> get_lines(): $data is “250-smtp.gmail.com at your service, [40.83.185.163]
250-SIZE 35882577
250-8BITMIME
250-AUTH LOGIN PLAIN XOAUTH2 PLAIN-CLIENTTOKEN OAUTHBEARER XOAUTH
250-ENHANCEDSTATUSCODES
250-PIPELINING
”
2017-08-29 19:35:45 SMTP -> get_lines(): $str is “250-CHUNKING
”
2017-08-29 19:35:45 SMTP -> get_lines(): $data is “250-smtp.gmail.com at your service, [40.83.185.163]
250-SIZE 35882577
250-8BITMIME
250-AUTH LOGIN PLAIN XOAUTH2 PLAIN-CLIENTTOKEN OAUTHBEARER XOAUTH
250-ENHANCEDSTATUSCODES
250-PIPELINING
250-CHUNKING
”
2017-08-29 19:35:45 SMTP -> get_lines(): $str is “250 SMTPUTF8
”
2017-08-29 19:35:45 SERVER -> CLIENT: 250-smtp.gmail.com at your service, [40.83.185.163]
250-SIZE 35882577
250-8BITMIME
250-AUTH LOGIN PLAIN XOAUTH2 PLAIN-CLIENTTOKEN OAUTHBEARER XOAUTH
250-ENHANCEDSTATUSCODES
250-PIPELINING
250-CHUNKING
250 SMTPUTF8
2017-08-29 19:35:45 CLIENT -> SERVER: MAIL FROM:
2017-08-29 19:35:45 SMTP -> get_lines(): $data is “”
2017-08-29 19:35:45 SMTP -> get_lines(): $str is “530-5.5.1 Authentication Required. Learn more at
”
2017-08-29 19:35:45 SMTP -> get_lines(): $data is “530-5.5.1 Authentication Required. Learn more at
”
2017-08-29 19:35:45 SMTP -> get_lines(): $str is “530 5.5.1 https://support.google.com/mail/?p=WantAuthError 188sm5791238pgd.20 – gsmtp
”
2017-08-29 19:35:45 SERVER -> CLIENT: 530-5.5.1 Authentication Required. Learn more at
530 5.5.1 https://support.google.com/mail/?p=WantAuthError 188sm5791238pgd.20 – gsmtp
2017-08-29 19:35:45 SMTP ERROR: MAIL FROM command failed: 530-5.5.1 Authentication Required. Learn more at
530 5.5.1 https://support.google.com/mail/?p=WantAuthError 188sm5791238pgd.20 – gsmtp
2017-08-29 19:35:45 The following From address failed: support@answersby.com : MAIL FROM command failed,Authentication Required. Learn more at
https://support.google.com/mail/?p=WantAuthError 188sm5791238pgd.20 – gsmtp
,530,5.5.1SMTP server error: MAIL FROM command failed Detail: Authentication Required. Learn more at
https://support.google.com/mail/?p=WantAuthError 188sm5791238pgd.20 – gsmtp
SMTP code: 530 Additional SMTP info: 5.5.1
“
Thanks Chris.. It worked flawlessly!
I went through that when we added WooCommerce awhile back — and took couple of tries to sort that out. 🙂
One of those things that should be in the WordPress “owner’s manual” someplace.
