Hello guys,
I have a super annoying issue : when adding widgets inside the admin dashboard and saving them, if I go to the frontend I will see the new widgets… but if I go back to the widget admin dashboard, all widgets are gone !!!
I have checked my PHP memory limits, etc, but it’s all perfectly fine:
https://screencast.com/t/sq7AFq2H4r
https://screencast.com/t/7PCCzEhaA
Any idea why the theme not working properly ?
Thanks
Here is a video of what’s happening precisely:
Hello benjamin,
The sidebars will remain at your front end but the widgets will be inactive. You will find them at the Widgets section in an inactive mode. You should simply re-add them at the widgets. -> https://www.screencast.com/t/3KJJYW8p2uAf
Please check your sidebars in the widgets area and see if there are elements present inside them. WordPress will strip the sidebars of elements if special characters or language specific characters are used in the sidebars. When you create your sidebar, please only use standard letters without symbols such as !@#$%^&*()_}{L{“:>< Let us know how it goes.
As notice: -> https://www.screencast.com/t/iHXii1Mhw0
Hope this helps and let us know how it goes!
Thanks for your understanding!
Thanks, it’s working, it was the AND symbol in the sidebar’s name that was causing the issue.
Pretty weird that the theme let us use forbidden chars in the sidebar names though.
