Hello,
We have the template installed on our staging server and there is only one post in the alerts category however when the page loads, it shows the alert then it disappears and there is just white space. How can this be resolved so that if there is only one alert then it must not fade out?
Hi,
Unfortunately I don’t exactly understand what these alerts are. If it is a plugin, please note that not all plugins are compatible with the theme, and may not work properly. Or the plugin might not be configured well. You could search for similar plugins and make tests, there might one that will not create issues.
Thanks
Hi,
Sorry for misunderstanding, I believe this is about the News ticker elements
– https://demo.tagdiv.com/newspaper/news-ticker/
I have tested this element with a category that has only one post
– https://www.screencast.com/t/vvxji59hk
– https://www.screencast.com/t/Cmkceda2NfB
– https://www.screencast.com/t/mFwxQxMv
The slider does not fade away in this situation, it simply displays the only post available
– https://www.screencast.com/t/ZITwqibt
It would be helpful if you could provide some screenshots with the problem, if a link to the website is not possible.
Thanks
You’re correct, it’s a news ticker, sorry for any confusion.
You can view the site at http://www.salgbc.org.za
Hi,
I have seen the issue on your website, that is not supposed to happen. The animation is still functioning when it should not, for a single post. I cannot replicate the issue, the ticker does not fade when a single post is displayed.
This can be caused by plugin conflicts, custom code or modifications to the theme files. You could try deactivating all plugins except theme plugins, and clear all caches. Then check if this has any effect. And temporarily remove modifications if there are any.
I could give you a code to cancel the animation (enter it in Theme panel->Custom CSS), but this will work only for the present situation
– https://www.screencast.com/t/irT7ENyDKqBn
.td_block_trending_now .td_fadeOutLeft {
animation: none;
}
Thanks