New Theme Install

Posted in: Newspaper
Post count: 58

Hi, so because of the issues with visual composer and tagdiv, I’ve had to move the newspaper theme onto a different site. I’ve installed the theme however when I try to install the demo content, it says installed but none of the prebuilt pages are there or none of the settings came in.

http://prntscr.com/gmhvm5

Post count: 20688

Hi,

If there are no errors present when installing the demo, then everything should work as intended. First select either you want to install the demo with content or just theme panel settings and style, and click install. The import process should work properly.
Please also check the permissions on your upload folder. More useful information here
https://codex.wordpress.org/Changing_File_Permissions
http://www.wpbeginner.com/beginners-guide/how-to-fix-file-and-folder-permissions-error-in-wordpress/
The second step is to make modifications to these parameters if needed
https://forum.tagdiv.com/system-status-parameters-guide/
You could ask your hosting provider to check these for you, or make the modifications for you if needed. They might have a recommended method in this matter.
Also disable all plugins and clear all caching before installing a demo to make sure the plugins do not interfere with the process.
If you have made all the above mentioned changes and the result is the same, please send us an email at contact@tagdiv.com and provide all the necessary information (admin login, FTP access) and we will take a look. Also paste a link to this topic so we can identify you.

Thanks

Post count: 58

This is the email I received when I emailed contact@tagdiv.com last time:

Hi,

You used Visual Composer to create also your posts – https://www.screencast.com/t/s77PNwJBHwxz so in this case you will have to use V.C. and deactivate tagdiv composer.
Tagdiv composer doesn’t work on post pages.
I have disabled tagdiv composer and activated V.C. on your site.
Unfortunately in this case you will not be able to use tagdiv composer on your site.

Thanks!
Alin V.

Post count: 58

You were right about the child theme, once I changed to the main theme, I am able to use both VC and Tagdiv without the layout breaking.
http://streamtheplanet.com/ustvnow-addon-kodi/

  • This reply was modified 8 years by barronlau.
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