Upgrading and reviews/star ratings

Posted in: Newspaper
Post count: 27

Hi there, I’m finally biting the bullet and upgrading my version of newspaper all the way from 3.91 to 8.1!

We’re getting there, but the main problem left is that the product reviews along with review text and star ratings are not displaying at all.

Is there anything you can suggest to get the reviews working? Please tell me it’s not a matter of going through manually entering 110 reviews on the site?!?

Cheers

Post count: 20688

Hi,

Updating from such an old theme version, is basically like installing a new theme. This could cause all kinds of issues. Much has changed in the theme from the version you used until the latest version. Previous customization, modifications may not work anymore.
The reviews for posts, like any other post meta should be present in the database, not lost. There is a topic describing a similar situation, and a solution is provided
https://forum.tagdiv.com/topic/reviews-disappeared-after-upgrade/

Thanks

Post count: 27

Thanks Simion – if followed the link – and the advice – and it worked a treat. Saved me a day’s work 🙂

marvellous!

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