Snapshot of am youtube video is always a blank page not a image.

Posted in: Newsmag
Post count: 7
yangchen
#194755
Sep 25, 2017 at 3:01 am

I had a post on my blog, using a youtube link as a “featured video”.
It plays fine, and on top of the blog details page, snapshot is generated fine, with a play button generated on top of the snapshot.

But in other sections for the snap shot, it only show a blank image with a play button on top. For example, in favorites section on right hand side of the page.

Is there a way to show a small sized snapshot with a play button overlay on top?

Thanks

Post count: 23312
Catalin
#194783
Sep 25, 2017 at 9:15 am

Hello yangchen,

Please provide some useful screenshots with the error so I can identify it. Also, please notice that our theme is not tested with Snapshot videos and the theme it may not work as expected with the theme, sorry!

Thanks for your understanding!

Post count: 9544
simchris
#194941
Sep 26, 2017 at 12:31 am

Also make sure the thumbs are activated for the sizes where the video thumb is missing.

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