Error on mobile browser

Posted in: Newspaper
Post count: 14

An error has appeared on the mobile view that wasn’t there earlier.

The error reads:

wp booster error:
td_api_base::mark_used_on_page : a component with the ID: td_remote_cache is not set.

wp booster error:
Missing parameter: ‘file’
Fatal error: Class ‘td_remote_cache’ not found in /home/bayonlineco/public_html/wp-content/plugins/td-social-counter/td_social_api.php on line 48

Any help to fix this would be appreciated.

Thank you.

Post count: 14

I forgot to mention that the website is http://bayonline.co.nz

Post count: 20688

Hi,

Please try as a first step to deactivate all plugins except theme plugins, and clear all caching. Deactivate and delete the mobile plugin, and install it again from the theme package. Then check if the error is still present. Let us know the results.
If you use an older version of the theme follow this topic
https://forum.tagdiv.com/topic/error-message-on-mobile-phones/

Thanks

Post count: 14

Thanks Simion

I discovered the cause of the problem was the SEO plugin called ‘Yoast SEO’.

Can you recommend an alternative SEO plugin that works collaboratively with the Newspaper theme to replace Yoast?

many thanks

Post count: 20688

Hi,

The Yoast SEO plugin should not cause issue like this. This plugin is recommended to be used with the theme.
Please try to install the mobile theme plugin provided in the topic above, and also install the Yoast SEO plugin. Clear any installed cache and check to see if it works properly.

Thanks

Post count: 14

Thanks Simion

I uninstalled the Mobile plugin and the Yoast plugin. Forgot to clear any cache.

installed the Mobile theme plugin provided in the topic above.
installed the latest Yoast plugin.

Everything is working fine now.

problem solved.

All the best, Antoon

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