Social counter stuck – FB not working

Posted in: Newspaper
Post count: 26
julianpeaks
#194897
Sep 25, 2017 at 5:28 pm

Is anybody having issues with the FB counter? It is stuck since yesterday at the old count.

@TAGDIV: What has changed in my installation is that I have added a js for the FB Page Plugin, nothing else. Could that be the cause?

Thanks
j

Post count: 20688
Simion C.
#194980
Sep 26, 2017 at 10:32 am

Hi,

That can be caused by caching plugins. In this case the counter may not display accurate information. Try to clear all caching installed and check if the data is refreshed.
Maybe if you added that code, it is causing this to happen. Try removing it and see if this has any effect.

Thanks

Post count: 26
julianpeaks
#195096
Sep 26, 2017 at 5:31 pm

Thank you! For the records: It is working again now without taking any action, so I am not able to say what the cause was. Apparently, the FB Page Plugin js was NOT a problem.

Thank you
J

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