Hi, I update my content on a daily basis but my content is not updating, not visible at all apart from when it is searched, or when users are logged in. When opened, the front page still show post from last July 2017 and the new one can’t be seen. Views as well stops counting for some posts. I am still using Newspaper Version 7.7 and after what i see on the forum, I am reluctant to upgrade to the newest version. Is there anyone who can tell me what is causing this?.
Sounds like a caching issue.
Try disabling all your caching plugins and see if that fixes it.
Hello,
Please provide more details why you are reluctant to update your theme? Why fear updating your theme when this is recommended for the proper functionality of the theme with the current version of WP and plugins.
Please let us know about your concerns.
Thanks.
Hello Chris and Bogdan.
Unfortunately i do not use any cache plugins so this can’t be the problem. When i am logged into admin, everything seems working perfectly. But when i logout of the admin and visit my website, the front page show post from last July 2017, after that nothing, and we update everyday as it is a news website.
As for updating the latest version, i see comments for other who experience more problems after updating, that is why i feel reluctant to upgrade.
Hi,
Please provide a link to your website so we can inspect it. The content that is displayed on pages in block and grids, is dependent on the sorting option that is selected. But that would display the same content regardless of being logged or not.
Something is interfering and causing the issue. Try deactivating all plugins except theme plugins and check to see if this has any effect.
Also make inquiries to the hosting provider and see if there is any server side cache. This is common these days.
Thanks
My website is at http://www.touchrwanda.com and the problem is on both mobile version and desktop.
Thanks
Probably a good first step is learn to use F12/console view in Chrome. You have a whole wall of server errors, and whatnot for your home page which is likely a contributing factor. Try it and see all the stuff YOU need to fix to get your site working properly.
Hi,
The whole homepage seems to be displaying posts from June and July, even though there is newer content that I can see upon using the block pagination
– https://www.screencast.com/t/8RPdXdwu
– https://www.screencast.com/t/sl5oLrEzEFJF
The category pages also displays posts from around that period of time
– https://www.screencast.com/t/XIdyoaWcy
If this is caching it is pretty strong caching. That would also explain why logged users do not have this problem, while visitors get served with cached pages. Exactly the same content is displayed, refreshing the page will not matter.
Please contact the hosting provider and describe the problem. The server might have it’s own caching implemented, if you do not have caching installed. Deactivate it and install your own, or maybe configure it different if possible.
Thanks
Hi,
This is what response i got from my host: Per my check, your PHP scripts fail to connect to database, that is why they don’t show some posts on your website.
The problem is why logged in users see all posts?
You might need to hire a developer to sort out the reasons why your site is no longer connecting to dbase — did you change settings in your wp-config.php file ? Did you get hacked ? Did you web host move servers, or replace RAID drive, or other system error? Did they upgrade PHP version? Did you try disabling *all* plugins except those included with theme, and then clear transients with WP-Optimize plugin, and resave permalinks?
Obviously theme doesn’t control WordPress actually connecting to your dbase — which is normally via the setting in your wp-config.php file, giving WordPress core ability to read/write to your dbase. However, not sure who you were able to add new stories this month, but then not be able to access them.
You had a ton of web server errors, so it might be worth doing a CLEAN install of WordPress, theme, plugins, and double check your wp-config.php file, check you don’t have some weird permissions set via htaccess from old caching plugin, etc.
Likely need to hire somebody to help if none of that makes sense.
