Hi,
I have two questions:
1. After installing the theme, I decided to migrate hosts. My host, cloudways, recommend their own migrator…but now my theme is not activated…how do I get around this?
2. (On the old host, verified version) When I go to Pages -> page -> edit with TD composer, it shows me a loading screen that seems to get stuck loading. What is the solution?
Hi,
1. There should be no issue from the theme perspective, that would affect migrating the website. Use the migrating tools provided by the hosting, maybe make backups before. Theme panel settings can be exported as well
– https://forum.tagdiv.com/import-export-theme-settings/
If you have not yet activated the theme, you can activate it on the new location. Even if it were activated there is a setting in the theme system status to reset the activation key, for this purpose
– https://www.screencast.com/t/CEFH7vSP
2. Usually that is caused by some server and WordPress parameters. These parameters can be seen in the theme system status. This is a guide mentioning the necessary values to ensure the proper functionality of the theme and provided plugins
– https://forum.tagdiv.com/system-status-parameters-guide/
Thanks
