I got error 500 on mobile

Posted in: Newspaper
Post count: 27
nhatkymua
#195756
Sep 30, 2017 at 10:50 pm

Hi, I got error 500 on mobile, but the desktop are fine. https://thich.com
I know its because of mobile plugin, but i need it. Please help?

PHP Fatal error: require_once(): Failed opening required ‘/wpcom-136258894/wp-content/themes/Newspaper/mobile../td_deploy_mode.php’ (include_path=’/:.’) in /wpcom-136258894/wp-content/themes/Newspaper/mobile/functions.php on line 11

Post count: 20688
Simion C.
#195891
Oct 2, 2017 at 1:23 pm

Hi,

It seems the website is not online at the moment
– https://www.screencast.com/t/2Gwz1oW68pXd
If the mobile theme provides errors, please try as a first step to deactivate all plugins except theme plugins, and clear all caching. Then check if the error is still present. Also check the theme system status
– https://forum.tagdiv.com/system-status-parameters-guide/
Note that the theme is compatible with PHP versions up to 7.1. The mobile theme can be also affected by caching plugins, some caching configurations might cause it to not function properly.

Thanks

Viewing 2 posts - 1 through 2 (of 2 total)
The forum ‘Newspaper’ is closed to new topics and replies.