Hi
In the sidebar on all pages, the youtube social counter doesnt work
When i input our channel id in the widget field, it links to something this:
https://www.youtube.com/youtube.com/user/YyCnqquxm9nWxpCjMj3TaA
As you can see it posts youtybe.com 2 times in the url.
When i remove youtube.com in the widget and only enters channel or user id, the youtube bar dissapears.
I got it to work on the frontpage by altering the code, but i cant seem to acces that in the sidebar.
Hi,
Please provide a link yo your website so we can inspect the issue. If the counter is configured properly it should display accurate information. There is no need to modify theme or plugin code
– https://forum.tagdiv.com/tagdiv-social-counter-tutorial-2/
From the link you mention I can see that the YouTube account is not valid
– https://www.screencast.com/t/uac2HldRIVrJ
Thanks
Her is the Channel: https://m.youtube.com/channel/UCYyCnqquxm9nWxpCjMj3TaA
The site is http://www.fiskogfri.dk
As mentioned, i Got it to work on the frontpage, but it dual posts YouTube.com in the URL on all posts and subpages
I have disabled it on all subpages (widget sidebar) – let me know if you need me to activate it again
Hi,
On the front page it seems to be configured properly, on post or category pages the YouTube is not present in the social counter at the moment
– https://www.screencast.com/t/72GkAADgsT
– https://www.screencast.com/t/NoVivijF7
Please try to configure the counter using the same information used in the homepage, and it should work as intended. The configuration has to be made in Appearance->Widgets in the sidebar used.
Thanks
Again, when I do that, it says YouTube.com twice in the URL. To get it to work on the front page I had to alter the code
Hi,
Please send us an email at contact@tagdiv.com and provide admin login information. We will take a look. The social counter plugin code does not have be modified in order to display accurate information.
Also paste a link to this topic in your email.
Thanks
it doesnt work. even mine is not working. it take me to this channel rather
http://www.youtube.com/user/ENVATO
Channel: http://www.youtube.com/ channel/UCJr72fY4cTaNZv7WPbvjaSw
i need to remove this and add mine
Hi,
That would be the default configuration of the social counter, with Envato socials. You will have to enter your own information. Note that each counter needs to be configured, they are individual elements. Simply remove the default information and enter your own. Everything is mentioned in the guide
– https://forum.tagdiv.com/tagdiv-social-counter-tutorial-2/
Depending on the location of the widget, you can either edit the page to configure it
– https://www.screencast.com/t/V0TtFzEeqiS
Or in Appearance->Widgets – https://www.screencast.com/t/OKkN5kdf9
Thanks
