Dear support,
I am using a Woocommerce Multivendor Plugin for my vendors. I discovered the header image banner on the vendor store is visible, but nothing shows up on the mobile.
See link and pics for better understanding.
https://www.screencast.com/t/Gdtwmq50
https://www.screencast.com/t/NxTNTTpNf
https://w.warrimarket.com/store/wealth-transfer-network/
I will appreciate a solution to make the mobile view visible.
Thanks
Hi,
That happens because there is a condition that hides the image on mobile
– https://www.screencast.com/t/eEQS1YeLEj
Maybe there is a reason why it is not supposed to appear. You could make it display with a code like this, but it may require more modifications as the text is not visible anymore
– https://www.screencast.com/t/kVU6Ud6c
@media (max-width: 767px) {
.store-header-wrapper .store-image {
display: block;
}}
Thanks
Simion,
I decided to chose the second option called double box so that the image banner will stand alone, and the banner text will also stand alone.
However, my banner image is not covering the entire width of my desktop screen, thereby leaving white space to the write.
See pix below:
https://www.screencast.com/t/URtoRPHv
https://www.screencast.com/t/nfok25Dn0
How can I set my banner to fill the full width of my desktop window.
Note: I am using 732X460 pixcel.
Thanks
Hi,
The website seems to be in maintenance at the moment. Without inspecting it, I could not provide a solution. Try inspecting it with the browser inspector and maybe identify what needs to be done. Check the CSS on the image. Maybe that is the natural size of the image, and it is displayed as it is.
Thanks
Kindly take a look, maintenance mode is now temporary disable.
Hello pstgibson,
Your website seems to be in maintenance mode -> https://www.screencast.com/t/T2JpoWvsz3d
Thanks for the message!
I have removed it from maintenance mode for your action.
Thanks
Catalin,
Kind reminder on this pending ticket.
Thank you.
Hello,
I have inspected your website and I saw that you are using a short image, the theme does not stretch it and that’s why you bring this results as you can see here -> https://www.screencast.com/t/TJKO5sGCfmjo. Try to use a bigger image than this, clear all the caches and check the results -> https://www.screencast.com/t/RbPLnmzu9fmO
Thanks for your understanding!
Catalin,
Could you be so kind to give a recommended image width that can fill up the window space for the image banner.
Thanks.
Hello,
The content size if you use a sidebar is 696 pixels while if you do not use any sidebar, it will be 1068 px wide.
Thank you!
