Hello, after a big update the background in my site is having a lot of issues when i enter in my theme options panel and try to change the background it do not change, and when i succesfully change it, it appear in low resolution very pixelated, what can be causing this issue? sorry for my english is not my main thanks in advance.
Hello mandragor,
Please provide your website URL so I can take a closer look at it. Also, make sure that you have added an HD image to your background to avoid the low resolution of your image.
Thanks for your understanding!
Hi, thanks for answer, the site is http://revistafemmecolombia.com
The images im testing are full HD but for any reason they appear like if they were low res, pls tell me if you need login information or webhost access, thanks again
Hi,
Ensure that your background image has been correctly loaded regarding on image size, as you can see here -> https://www.screencast.com/t/NULEpkor I have inspected your background image and I saw that it is not added a correct size to it and that’s why, when you add it on background, the theme will stretch the image and if the image was wrong added with a low quality you will bring pixelated results, as you can see here -> https://www.screencast.com/t/NULEpkor -> https://www.screencast.com/t/iT3mfb9vgII Please check these details, clear all the caches and check the results.
Thanks for the message!
Still Got the same issue here. when I put a background image to a row, the image is displayed with low resolution.
Solved 🙂
