Missing Back to top

Posted in: Newspaper
Post count: 136

Hi after updating to the latest version, I notice that the back to top function on the bottom right is not working. I have custom CSS to have a custom icon listed, but removing this also does not seem to help or show the default arrow. Any thoughts on this?

Thank you,

Franklin

site: redvistajoventu.com

  • This topic was modified 11 years by joventu.
Post count: 341

You’re minifying js. Turn them off!

Post count: 6600

Hi,


@joventu

As Shashank Shekhar wrote the reason for this is your minifyed js/css, disable this and let me know if this solves the problem.

Thanks

Post count: 136

unfortunately if you are referring to the minify js settings from the W3 Total Cache plugin, this is still not working when I disable it. Any other thoughts?

Post count: 6600

Hi,

Please disable all plugins, then check to see if it works, if it doesn’t work please give us wp-access so we can check this, send your wp-admin user and pass at contact@tagdiv.com and also send a link to this topic or specify this issue details.

Thanks

Post count: 136

OK Lucian, I’ll check by disabling all plugins and reporting back findings. I did disable them one by one, but will disable them all. I may have missed one or two 🙁

Post count: 341

@joventu first disable all of the plugins and then enable them one by one to find which plugin is causing the problem.

Post count: 136

Issue was found to be CDN service through cloud-flare where they have a BETA service called Rocket Loader to speed up loading time. This settings when set to Automatic stops the scripting behaviors for the back to top function, the feature image light-box, the auto slider on tagdiv slider. setting it to Manual or off lets the newspaper script work accordingly.

Here is a link to that:
https://support.cloudflare.com/hc/en-us/articles/200168056

Thank you everyone.

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