Social Media counters widget disappeared in new update and other random issue.

Posted in: Newspaper
Post count: 24

Hi guys,

Is anyone else having this issue with the new update? My social counters widget has disappeared from the sidebar. It’s not on the front end or the back end. Just gone.

Also there are random images with links to posts at the bottom of every page just above the footer. It’s really bizarre. Anyone else encountering this? http://www.burrardstreetjournal.com/canadians-celebrate-american-thanksgiving-by-giving-thanks-theyre-not-american/

Post count: 51

It’s seem like a conflict with td multi purpose. Personnaly I have desactivated this plugin and WPBakery and all work fine. Because for example, if I use td multi, my theme mobile doesn’t work.

Post count: 22421

Hello,
the disappearing sidebars issue is a well known WordPress issue and has no tie to the actual theme update. IF you copied the theme next to the old one, you will have no sidebars. Your own sidebars will still be in the old theme version. THat is why it is not recommended to have 2 versions of the theme installed separately.
You should replace the theme files, not copy them net to each other.
Another reason for disappearing widgets is the sidebar names. If you use special characters in the sidebar names, then on the first major change such as a theme change or update, wordpress will strip the sidebars.
For the moment there is a problem between the mobile theme and the multi purpose plugin so we will release a fix as soon as possible.
Sorry for the inconvenience.

Post count: 24

Thanks for the reply. That’s good to know. I still have the issue with the 3 random images showing just above the footer on the desktop version. Is this related to the new update to the theme? Thanks!

Post count: 22421

Hi,

Sorry but I cannot see any random images as you mention. Please provide an example of these images. I cannot see them on my end.

Thank you!

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