Need change password. And Press Send My Pass button.
And error message is ‘Email incorrect!’
E-mail adress is ‘gaetae-@nate.com’
Because include ‘-‘ in email <— error.
Need code in ‘tagdiv_theme.js’
Thank you.
Hello cointoday,
I guess that you cannot access your wp-admin because you do not know your right credentials, right? Please keep in mind that our theme does not control this because this functionality is just from WordPress. The theme only takes it and use it. Nothing special. For a testing, I have made a new user on my website with this kind of email as in your example and I tried to add a wrong password so I can forget my password to this email. I add that email and the new password was sent there. I do not know what exactly could be your problem but please notice that’s not theme related, sorry! Most likely, this email is incorrect and that’s why you bring this message. Please try to remember the correct email address so you can reset your password.
Thanks for your understanding!
