First of I am fairly new to building a website. I bought the Newspaper 8.5 about a week ago and I have had a blast working on my website!! I love this theme! But last night I was changing sections on my front page and everything was going great, I then went to open the tagdiv page builder and it would not load, I thought maybe it was my internet connection so I stopped and went to bed. This morning I have been at it for a couple of hours and my tagDiv builder will not load. It keeps showing the loading screen with the loading circle just going round and round. Im not sure what I did, or if I did anything wrong at all…
Hi,
In most cases insufficient resources are the cause for this to happen. Please check the theme system status and ask your hosting provider to make modifications if needed according to this guide
– https://forum.tagdiv.com/system-status-parameters-guide/
After everything is set properly, check if the composer works as intended, and there is no problem editing pages with it. Please let us know if there is still a problem.
Thanks
I am experiencing the same issue. When I go to edit an element in TagDiv Composer, the wysiwyg and the text editor come up blank, even though there is content in there. My system requirements meet the guide recommended in the theme. I can provide you with access details to the site if you like.
Hi,
Another thing that you could try before would be to deactivate all plugins except theme plugins, as a test. Check if this has any effect.
If the issue is still present, please send us an email at contact@tagdiv.com and provide admin login information, we will take a look. Also paste a link to this topic in the email.
Thanks
