The current content page hasn’t been created by TagDiv Composer! after transfer

Posted in: Newspaper
Post count: 75

Hi,
I wanted to create a demo of my website (for customization reasons) so I copied all my files to the subdomain (meaning same server) demo.domain.com.

Also, I created a new database and imported the main database. No issues with that.

The demo.domain.com looks and works just fine but, when I try to edit the home page with the TagDiv Composer, I get the the green error message and everything in the preview screen is white.
Also, I tried to create a test page to see if the composer will work and same thing happened.

Can you, please, help us with this issue?

Thank you in advance.

Post count: 20688

Hi,

Check the theme system status, if the parameters are set according to the guide
https://forum.tagdiv.com/system-status-parameters-guide/
Try as well to deactivate and delete the composer and install it again.

Thanks

Post count: 75

Hi Simion,
I checked the parameters and i think that, since the composer works fine for domain.com, everything described in the system status page should be OK.
Let me remind you that I made a copy of the main site to a subdomain on the same server, meaning that the system status is the same.

I deactivated, deleted and re-installed the composer plugin.
Unfortunately, exact same thing.

Is it possible to give you the credentials of an admin account to have a look?
Thank you in advance.

Post count: 20688

Hi,

You can send us an email at contact@tagdiv.com and provide admin login information. We will take a look. Also paste a link to this topic in the email.

Thanks

Post count: 75

Hi Simion,
I created a new demo and everything works good.
No need to waste any more time on this.

Thank you for everything.

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