Since the 8.6 update, it’s very hard (sometimes impossible) to select elements in the TD Composer. It often doesn’t load the element correctly in the sidebar. This issue occurs in Chrome and Firefox.
Hi,
These issue could be caused by browser extensions, the composer is tested with both these browsers but certain extensions can cause issues like that. Try disabling the extensions in the browser settings and test again.
Thanks
Hi Simon,
Thanks for the reply. Unfortunately this has not solved it. Chrome with no extensions it isn’t working. Same with IE (old version – at work), or Firefox. Same result in all browsers, no extensions.
Worth noting that elements that aren’t very tall by default (such as the HTML RAW Code one) are not selectable. It just selects the entire column. Taller options (such as, Slide images for example), are. Not sure why this is.
This behavior only begun with 8.6 update.
Cheers,
Dave
Hi,
I have placed a HTML element with the tagDiv composer, this is how it looks for me
– https://www.screencast.com/t/tzfgQinMn
There is no problem selecting the element from what I can see
– https://www.screencast.com/t/TfH5nCElI
Clicking on the elements area will select it, not the column. It has enough height to allow a proper selection. If this is not how it looks for, you please try as a first step to deactivate all plugins except the theme plugins. Check if this has any effect.
In case there is still a problem selecting the elements, send us an email at contact@tagdiv.com and provide admin login information. We will take a look. Also paste a link to this topic in the email.
Thanks
