Hi,
Since the update, my share icones are hident by a “+” bouton on desktop, I think not all on mobile : http://hpics.li/5610d76
How to let social icones displayed ? It seems that I don’t have a “+” if I select only 2 share option in back office.
Thank you.
Hi,
Some of the socials will be automatically hidden when there is not enough available space to display them all
– https://www.screencast.com/t/rwJRwysFL8
– https://www.screencast.com/t/nSng9NItQbL
This happens by default, it cannot be disabled. If there are problems with the new sharing please clear all caches after the update, purge CDN files if used. Clear browser cache as well.
Thanks
Clear cache and purge CDN works on Chrome an Internet Explorer bur not on Firefox!
-
This reply was modified 8 years by
Christian12.
Hi,
Please provide a link to the websites so we can inspect them. The socials are tested on Firefox as well, there are no problems or differences from other browsers in my tests
– https://www.screencast.com/t/RNBXAtHvqPCy
Thanks
Hello Simon,
here the link
https://politikstube.com/hamburg-gruppenvergewaltigungs-prozess-wird-neu-aufgerollt/
Hi,
Purge the js and CSS if possible, or purge everything. There should be no problem. This is a tutorial on Cloudflare if applicable
– https://support.cloudflare.com/hc/en-us/articles/200169246-How-do-I-purge-my-cache-
@Christian12 That is the way the socials display for me as well with the same settings
– https://www.screencast.com/t/trGvQeQJ2
– https://www.screencast.com/t/gnYSentGaFA
That is happening because the WhatsApp is displayed only on mobile, but it is loaded among the socials. A solution would be to drag the WhatsApp social to be last in line
– https://www.screencast.com/t/iubvmX5iqv
– https://www.screencast.com/t/MLydi2uym76v
Thanks
Hello Simon,
Purge Cache again on Cloudflare (Purge everything)
Drag WhatsApp to last line
Also disable Cache on Cloudware to test, but not work We see only + on Firefox
https://politikstube.com/suedosteuropaeer-ueberfaellt-nagelstudio-ist-aber-zu-dumm-die-kasse-zu-oeffnen/
Regards
hristian
I dont really understand why you are speaking about purge firefox, etc. My problem is since the update to 8.6, I do not want a “+” button but just have social button displayed.
http://www.objectifs-fitness.com/prise-de-masse-complements-alimentaires/
Thank you
Cleared CDN, several times. Getting very inconsistent results. Sometimes it works, sometimes I just get the +
When it’s just the +, clicking it shows the buttons, but then clicking the – doesn’t actually fold them back in, it just removed the – icon.
Firefox only, Chrome and Edge seem to work just fine.
Not completely sure if this hardcode will throw other errors but if you locate newspaper/includes/wp_booster/td_social_sharing.php and comment out lines 75 – 82 this appears to effectively disable the social icons being hidden behind the + sign on firefox. I’ve been testing but it appears to have worked for now. If you use a child theme you can place this change there. or re-implement the hardcode each time you update the theme.
Hi,
@Christian12 There seem to be some errors on the page now
– https://www.screencast.com/t/2v6Y7zvw
The socials are not functioning properly, they are not responsive anymore.
@All with social problems, please make a full back-up of the website and send us an email at contact@tagdiv.com (provide admin login information) We will try to identify what the problem is. We may need to deactivate plugins as well.
Thanks
We never had any problems with the update of Newspaper. We need our plugins. The error was from an ads partner and is fixed. Other people have also the problem with Firefox.
SO ?
I cannot understand why anybody who creates this new “social sharing system” though about it..
SO, how to let it open ? I noticed that in Internet Explorer it doesn’t display well too :
http://www.objectifs-fitness.com/prise-de-masse-complements-alimentaires/
Hi,
@benj0612 They seem to be displaying properly at the moment
– https://www.screencast.com/t/LHl7zX7VX
We have tested this implementation before releasing the update, we fixed all the issues that were found. As I said in almost all cases problems related to the socials were caused by caches or conflicts with plugins. We have not found other problems with it.
If you still have problems please send us an email as instructed above, we will take a look.
Thanks
Hi,
That + should appear only when there are too many icons to be displayed in a single row, or there is not screen space to display them all This will also be depending on style chosen in the theme panel, if a style with text is selected there would be this result
– https://www.screencast.com/t/GkrYJdIy1w
Or just icons with this result
– https://www.screencast.com/t/foM1fWv9Ear
If you select mobile sharing socials drag and place them last in the list, they will not show on desktop only on mobile.
Thanks